By purchasing a product from our website, you agree to the conditions of the refund and return policy.
For issues with our product related to shipping (delays, temperature, etc.), you must contact us within 24 hours of shipment arrival. We will not provide compensation for customer mistakes, including but not limited to incorrect shipping addresses, etc.
Issues with beef quality must be addressed within 72 hours of shipment arrival.
We attempt to fairly compensate every issue or dissatisfaction that any customer has with our beef.
If you have concerns before you order, please contact us.
